We carefully prepare and package every Olavie Organics order to ensure your products arrive in excellent condition.

Order Processing

Orders are prepared after confirmation. Processing times may vary during launches, promotions, holidays, and periods of high demand.

Delivery

We currently deliver within Egypt through third-party courier services. Delivery time and shipping fees may vary depending on the destination.

Customers are responsible for providing a complete and accurate delivery address and telephone number.

If an order cannot be delivered because of incorrect customer information or repeated unsuccessful delivery attempts, additional shipping charges may apply for reshipment.

Receiving Your Order

Please inspect the package upon delivery. If your order arrives damaged, leaking, incorrect, or with an item missing, please contact Olavie Organics as soon as possible and provide clear photos/videos of the package and products.